Unfortunately, our virus scanner went into the weekend a bit too early on Friday and this resulted in no more emails being sent. This in turn has led to the system becoming slower and slower and there were problems everywhere due to the load.
We have now been able to fix the problem and all outstanding emails have been sent in the last few hours. So if you have been waiting for an (automatic) email from the system, it should have arrived by now.
We are sorry and we will see to it that we detect such problems in a more timely manner in the near future.
There seems to be an issue with our PayPal integration and the PayPal button is just doing nothing. You can use paypal.me/tabletop as a workaround. Please note you order number in the comment so that we can link your payment to your order.
To alleviate the consequences of Corona, Germany has decided to reduce the value added tax for half a year. This should put a little more money into the wallets of the population.
After some back and forth and talking with our tax consultant, a small detail in the legal basis has the consequence that we will not change the tax shown on T³.
The T³ premium access is a service which will is fully provided at the end of the period. And exactly this end counts for the value added tax. Since all premium purchases will end after 31.12.2020, we are therefore not affected by the reduction if it is not extended.
As we are talking about about 70 cents, we have decided to credit this to your account and let all new premium accounts run one week longer for the same price.
With the situation slowly relaxing, the first tournaments are going online again and we are bringing the support back up. During the last weeks we had to keep it on low flame, because more important things were pending and T³ effectively generated zero income. All open requests will be processed within the next 1-2 weeks. Nothing will remain unanswered.
In the last weeks some tournaments have been held via TTS or Discord. We have just installed an update, so that these are marked as "online" on T³ as well. These events are excluded from the rankings. We had set this manually until now. Please contact an admin if you see a tournament that is not listed correctly or is unexpectedly ranked in the rankings.
Premium and cancelled tournaments
As promised, we are going to book some premium time on the accounts of all Corona sufferers for a certain time. There is no exact schedule for this yet.
these are hard and sad times for the world, the community and each single person around. Our beloved hobby got hit hard and almost every planned event in the past and upcoming weeks got cancelled. Some requests may have taken a while due to inactive local admins, but we should now be through all of them. Please be patient on new requests as we have to manage work and family like everybody out there.
Although we'll have a small financial loss as most of you hesitate to go for Premium to set up new events due to the unforseen future, we don't want to profit from elapsing Premium accounts in the next months. So we'll grant every user, who was forced to cancel an event, some free Pemium time as soon as the dust has settled and we're back to normal.
So long. Stay safe. Stay health. Matthias, for the T³ team
Due to technical reasons we're currently not able to offer new Premium accounts until 1st September. You're able to create new events without the Premium state and those will be converted automatically as soon as you get a Premium account when our system is back. We're really sorry for the inconvenience.
Update: We have to rework our internal processes to prevent such issues from rising again. Therefore we have to stop offering new Premium accounts again. You have to wait until the 1st March.
Update 2: Orders can be placed again. Sorry for the trouble.